A troubleshooting call to chat through smaller and more distinct sleep issues. This option is also suitable if you are just looking for some reassurance and a friendly ear with regards to your child’s sleep.

What you can expect with this support

• 40 minute 1-1 chat with Hayley

• Either on Zoom or on the telephone

• A mini questionnaire in advance of our call for me to gather some background information on your child and situation

• Please take your own notes

Examples of the types of things we could chat through with this level of support:

• Bedtime is taking 2 hours every night with my 2 year old. Help! I’d love some tips on how we could reduce this time!

• I am expecting my first child soon and have no idea about newborn sleep. Please can I use the call to talk through what I should be expecting and what I need to do!

• My 3 year old no longer naps, but seems very tired throughout the day and dysregulated. We would love some support and tips with managing his dysregulation and reducing the amount of time he takes to fall asleep.

This is a one off call with no ongoing support.

Please note, this option should only be for smaller and more distinct sleep queries. I will not be able to analyse a sleep diary and therefore go into any level of detail regarding your child’s sleep specifically. If you sign up for a troubleshooting call, but decide you would then like to go on and purchase one of my core support services (crayon, rainbow and rocket), then I would be happy to deduct the 10% from the cost of that package.

This package provides families with the opportunity to have in depth analysis and discussion on their sleep struggles and sleep goals, resulting in a clear actionable plan that is unique to your child. This will be followed by ongoing support from me on email whilst you implement plan.

How it works:

• I will ask you to complete a 5 day sleep diary and sleep questionnaire relating to your child, your family and sleep struggles.

• We will arrange a 60 minute call on Zoom, or on the telephone, allowing us to chat through your current situation in more detail and agree on the changes in which you would like to make.

• I will then send you a detailed sleep plan within 48 hours, unique to your child, which you can begin to implement right away. The plan will cover everything we discussed and agreed upon on our call.

• You will then have x5 check in emails which you can can send to me to provide updates, ask questions about your plan and troubleshoot any issues that you have. These can be sent at any time after you have received your plan - days, weeks or months after - all absolutely fine! The check in email will be x1 email response from me.

Examples of the level of support required with this support package:

• My 12 month old is waking every hour in the night and seems to be very upset. She is taking a long time to settle back down. We recently moved her to her own room which I don’t think she is taking that well to either. We are feeling very tired and would really appreciate some support with what is going on.

Additional email support can be purchased via ‘ask me on email’ on my services page if you feel you need more than 5 emails worth of support with this package.

This package provides families with the opportunity to have in depth analysis and discussion on their sleep struggles, resulting in a clear actionable plan that is unique to your child. This will be followed by ongoing WhatsApp support from me whilst you implement your plan. I will be with you every step of the way working closely with you and your family.

How it works:

• I will ask you to complete a 5 day sleep diary and sleep questionnaire relating to your child, your family and sleep struggles.

• We will arrange a 60 minute call on Zoom, or on the telephone , allowing us to chat through your current situation in more detail and agree on the changes that you would like to make that work for you.

• I will then send you a detailed sleep plan within 48 hours, unique to your child, which you can begin to implement right away. The plan will cover everything we discussed and agreed upon on our call.

• You will benefit from having me on hand to help whilst you implement your plan in the form of 3 weeks of daily WhatsApp support (Mon-Sun 10:00-19:00) so that we can review, discuss and tweak your plan where necessary.

• A 30 minute call to be taken any time after your support period ending. This is for you to ask me any further questions or troubleshoot any new issues.

Examples of the level of support required with this support package:

• My 2.5 year old old is waking up very frequently in the night and requiring to be fed back to sleep every time which is feeling very unsustainable for me. They are currently co-sleeping with me, which I love, but as I am pregnant with my second child, I would like to move them to a cot in their own room. I am happy to keep breastfeeding, but would like to start introducing other ways for them to fall back to sleep throughout the night. I would also like to work on my partner being able to do bedtime and do some settling in the night, which my toddler currently rejects!